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Covered by the Alfresco Grills warranty.
Contact us for assistance, a free design consultation or to order by phone.
Width | 42.00 in |
Weight | 5.00 lbs |
Protective Cover Material | Waterproof Fabric |
Fits Product SKU(s) | ARTP42 |
Collection | Artisan |
Country of Origin | USA |
Assembly Required | No |
Level of Assembly | No Assembly |
Alfresco Open Air Culinary Systems launched in the late 90s, offering residential outdoor kitchen appliances that utilized the same manufacturing methodologies used in commercial restaurant equipment. A consistent dedication to quality in manufacturing, innovation, value and customer satisfaction sets the standard for the ultimate outdoor cooking experience.
Alfresco’s state-of-the-art California factory is equipped with the most advanced and finest precision stainless steel fabrication equipment available in the world today. This technology, combined with a seasoned team of veteran appliance craftsmen, results in truly luxurious outdoor kitchen products.
AuthenTEAK offers a comprehensive selection of Alfresco grills, pizza ovens, and kitchen accessories, with free shipping on every order and financing available through Affirm. White Glove delivery is also available. Our experienced team of experts is also available for free consultations to answer any questions—from product information to spatial planning. AuthenTEAK’s award-winning showroom is located in Atlanta.
Stainless Steel Care:
Stainless Steel is widely used for catering and residential kitchen equipment because of its strength, its ability to resist corrosion and its ease of cleaning. In fact, stainless steel ranks alongside glass and new china in terms of "ease of cleaning" and in percent age removal of bacteria during washing. As a result of these virtues, the metal is often taken for granted and it is assumed that no problems will arise during its usage. However, some care is required to ensure that the stainless steel can live up to this reputation.
Day to Day Care:
To maintain the original appearance of your ALFRESCO Artisan Grill, a regular cleaning routine should be carried out using the following guidelines:
1. After use, following the safety precautions detailed on page 4 and 5 in the Artisan - Care and Use Manual, wipe the grill with a soft damp soapy cloth and rinse with clean water, preferably warm/hot water. This should remove most substances encountered during the grilling process.
2. For more tenacious deposits, including oil, grease and water-borne deposits, use a multipurpose cream cleanser and apply with a soft damp cloth. Rinsing with fresh water, as described above, should follow as a last step.
3. For really stubborn dirt or burnt-on grease, a nylon-scouring pad may be used in conjunction with the cream cleanser. On no account should "wire wool" pads be used unless they are made of stainless steel.
4. Harsh abrasives and scouring materials should no t be used for cleaning stainless steel as they will leave scratch marks in the surface and damage the appearance of the grill. Likewise do not use wire brushes, scrapers or contaminated scouring pads.
5. Your ALFRESCO Artisan Grill has a directional polished grain, any cleaning with abrasives should be carried out along this grain direction and not across it.
6. After use, always remove wet cleaning aids (such as cloths, pads, containers) from the surface, to avoid formation of water marks or stains.
7. If required, dry the grill after use with a soft dry cloth or towel. If the preceding guidelines are adhered to, your ALFRESCO Artisan Grill should offer excellent life and should live up to its reputation of being "stainless". Neglect of this practice, however, can lead to deterioration of the surface and, in some extreme cases , corrosion of the steel itself. The two most common types of corrosion that may be encountered, particularly on stainless steel, are rust marks and pitting of the surface.
Alfresco Limited Warranty
(Residential use only) GRILLS
LIMITED LIFETIME WARRANTY
Alfresco will repair or replace any stainless steel part including all fabricated stainless steel components, stainless steel burners and standard round grill grates (excluding what is covered in the Five Year Limited Warranty) to be defective from workmanship and when subjected to normal residential use and service. This warranty excludes surface corrosion, scratches, discoloration, weather and atmospheric related staining, and minor surface rust and oxidation which are normal conditions. Labor to remove and replace defective parts is not covered after first year of ownership. Shipping and handling cost will apply. Alfresco recommends that you use
an authorized Alfresco servicer to perform such service.
LIMITED FIVE-YEAR WARRANTY
Alfresco warrants the stainless steel briquette trays, gas valves and drip pans, to be free from defects in materials and workmanship under normal residential use for a period of five years from the original date of purchase. Labor to remove and replace defective parts is not covered after first year of ownership. Shipping and handling cost will apply. All service provided by Alfresco under this warranty must be performed by an authorized Alfresco servicer.
FULL TWO YEAR WARRANTY
For two years from the date of original purchase, your Alfresco grill warranty covers all parts and labor to repair or replace, under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided by Alfresco under this warranty must be performed by an authorized Alfresco servicer, unless otherwise specified by Alfresco. Service will only be provided during normal business hours.
TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.
SERVICE & REPLACMENT PARTS
For quicker and easier results visit our website or, call 866-203-5607 to report service problems and/or to obtain replacement parts for your Alfresco Grill. Replacement parts are shipped F.O.B. Commerce, California 90040. Before calling for service, please make sure you have the following information: Model number, serial number, date of purchase, and proof of purchase by original owner.
We want you to love every new item from AuthenTEAK. If something is wrong with your merchandise, know that we are available to assist with refunds and/or exchanges. See below for details.
To help ensure a smooth order process, where your product, lead time, and shipping/delivery expectations are met or even exceeded, please contact us with any questions prior to placing your order. Our customer care team is available by emailing customercare@authenteak.com where we respond between 10 a.m. and 5 p.m. ET, Monday–Friday.
Returns & Exchanges
With proof of purchase, you may return or exchange an eligible item within 30 days of delivery. All returns must be in original condition and packaging. We cannot accept returns for items that have been opened, assembled, altered, used or made to order. AuthenTEAK does not offer free returns and the customer is responsible for all costs associated with returning merchandise. All returns are subject to a 15% restocking fee. If you choose to exchange an eligible item, a portion of the restocking fee may be waived.
If the order was shipped and/or delivered at no charge—including any free White-Glove promotions—the cost of that shipping and/or delivery service will be deducted from any eligible refunds.
All refunds must include a Return Authorization (RA) number. To obtain an RA number and process your refund, please complete the form below. Refunds are processed within one week of receipt and inspection of merchandise.
Final Sale Merchandise
The following merchandise is non-returnable, non-cancellable, and non-refundable:
Single Chair Purchase Policy – Final Sale
Due to the high cost of outbound shipping and the potential return shipping costs, the following merchandise purchased individually / purchased as a quantity of one (1), is considered FINAL SALE MERCHANDISE and not eligible for return:
Pricing
All prices on our website are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices, and delivery lead times are subject to change without notice.
There may be unintentional errors in the prices, descriptions, or images of certain merchandise, and we must reserve the right to restrict orders of those items and correct any errors or inaccuracies.
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