AUTHENTEAK VERIFIED CUSTOMER REVIEWS

9/3/25

★★★★★

EXCELLENT

Excellent. Customer service representative was very helpful, and shipping was fast. — Jessica H. [verified buyer]

9/2/25

★★★★★

GREAT PRODUCT AND FAST SHIPPING!

Great product and fast shipping! — Rachel F. [verified buyer]

9/1/25

★★★★★

VERY COMFORTABLE!

Very comfortable! And attractive. Barlow Tyrie has excellent quality. Arrived well packaged. Wasn’t home for the delivery but all went well. — Patricia K. [verified buyer]

8/28/25

★★★★★

PATIO UMBRELLA FRAME REPLACEMENT

Perfect replacement. FYI: For your records, this new frame is replacing the original one we had that lasted over 25 years sitting out in the South Florida elements…wind, rain storms, baking summer heat, salt water air (only live 1/4 mile away from Atlantic Ocean). Only brought into the house during Hurricanes. Quality product. — Jim C. [verified buyer]

8/14/25

★★★★★

PRODUCT WAS EXACTLY AS PICTURED

Product was exactly as pictured and described. Quality was excellent. Fit was perfect and easy to replace. Would 100% order from them again. — Michael N. [verified buyer]

8/9/25

★★★★★

KINGSLEY BATE WAVERLEY 60 INCH BACKLESS BENCH

Beautiful bench (this is the second one we have purchased)! Easy to put together and it arrived two days after we ordered it! Highly recommend. — Karen R. [verified buyer]

7/25/25

★★★★★

5-STAR CUSTOMER SERVICE

An actual person answered the phone and was super knowledgeable and helpful. Certainly unheard of in this day and age. Most amazing customer service ever. — Kelly L. [verified buyer]

7/24/25

★★★★★

GREAT QUALITY

I am very impressed by the quality and speed of getting the teak Adirondack chair. We have bought many brands before but the ease of assembly, brass fittings, and workmanship was the best I have seen. I highly recommend this chair! — Brien B. [verified buyer]

7/21/25

★★★★★

5 STARS

5 STARS. . . . . We love our new canopy and it is a perfect fit! The base was in perfect condition, but years of weather had taken its toll on the fabric canopy. We did add the flaps to the sides, so we had to wait a couple of extra weeks, but we would definitely do it again. Thank you for having an alternative to buying an entire new umbrella!!! — Karen D. [verified buyer]

7/9/25

★★★★★

GREAT COMPANY.

Great company. Good stock and price, great service. — Glenn S. [verified buyer]

7/7/25

★★★★★

NICE WEBSITE WITH BEAUTIFUL FURNITURE.

Nice website with beautiful furniture. Great products to care for your teak furniture. Responsive in a timely manner to email inquiries. — Laura G. [verified buyer]

7/1/25

★★★★★

GREAT QUALITY, DELIVERY WAS EASY

Great quality, delivery was easy and very well packed/protected. Teak quality and workmanship awesome. Have previously purchased Gloster and Barlow Tyrie, teak quality even better with KB. Delivery timeframe was accurate and I was kept up to date by AuthenTEAK. Overall great purchase experience and very pleased with KB chair and ottoman. — Cyril D. [verified buyer]

6/26/25

★★★★★

GLOSTER- REPLACEMENT CUSHIONS

Such high quality products. Will be utilizing AuthenTeak for our outdoor needs due to the high quality and variety of materials. — Lloyd J. [verified buyer]

6/23/25

★★★★★

GREAT SERVICE

My order was delivered very quickly and efficiently. It was exactly as expected. The product was great. I am so happy to find this company. — Susan K. [verified buyer]

6/22/25

★★★★★

BIG BEAUTIFUL TEAK TABLE

Bought this table for a new back deck and it is beautiful, sturdy and it transforms its size, depending on what I need it for. VERY happy! — Peter G. [verified buyer]

6/20/25

★★★★★

FAST DELIVERY WITH A GREAT PRODUCT

I had a few of these pillows and I love them for my screen porch. I needed a few extras and was delighted to find the website where I could order more. The whole process was so easy and super fast shipping. — Beverly G. [verified buyer]

6/19/25

★★★★★

BAMBRELLA

Like the website a bunch especially all the options available in each product class. Ashley's customer service was great when Pilot was not clear where our order was and stuck with it until it got here. — Joseph M. [verified buyer]

6/17/25

★★★★★

EXCELLENT PRODUCT AND CUSTOMER SERVICE

Communication with customer service and the shipping company was excellent. The team that delivered were very careful unloading our table. The customer service rep guided me through the process prior to the ship date. The table arrived safely and is so beautiful. — Kristie A. [verified buyer]

6/17/25

★★★★★

THE CHAT PERSON HELPED ME

The chat person helped me get exactly what I needed. He even sent me the link to the exact item. It arrived in record time. The replacement umbrella frame fit my existing canvas umbrella perfectly! Thank you. — Susan W. [verified buyer]

6/17/25

★★★★★

GREAT CUSTOMER SERVICE

I needed assistance finding an old order and matching the fabric and other details for my patio umbrella. The representative was super helpful and sent me a link with exactly what I wanted. She listened and followed through. I couldn’t be happier with the service and the timely receipt of the order. — Maureen R. [verified buyer]

3/10/25

★★★★★

GREAT SELECTION AND QUALITY. HIGHLY RECOMMEND.

The website is easy to navigate. The selection of umbrellas was extensive. All options were in stock. I ended up with exactly what I was looking for. Shipping was fast, the umbrellas arrived quickly and in perfect condition. I will probably be purchasing from AuthenTEAK again this spring. — Winifred [verified buyer]

11/01/24

★★★★★

EXCELLENT SERVICE!

Ashley Hill, our representative, was very responsive to our concerns about the order, which was delivered incorrectly from the vendor. She was promptly in contact with the vendor to address our issues and kept us up to date with the progress of the the order. "All is well that ends well" and we were grateful for her professionalism in addressing all issues. She was a pleasure to work with. — Thanne [verified buyer]

8/31/24

★★★★★

WONDERFUL EXPERIENCE WITH AUTHENTEAK

Wonderful experience with AuthenTEAK, we originally bought our outdoor Kingsley Bates furniture from Rocky Mountain Patio Furniture in Atlanta, when we lived in Athens; great experience, loved it so much! Moved to west coast and wanted to add a sofa. Contacted AuthenTEAK, as they had shipping included in the sale, a great experience! Sofa arrived via FedEx 6 weeks later! Couldn’t ask for more! — Victoria [verified buyer]

7/06/24

★★★★★

EXCELLENT SERVICE & CUSTOMER ORIENTED

Excellent service and customer oriented. Would definitely buy my next pieces from here and have! — Jennifer [verified buyer]

6/10/24

★★★★★

WONDERFUL PRODUCT & EXPERIENCE

Very easy transaction, fit wonderfully, would recommend based on quality. I love this product because of the customer experience - it was very easy to figure out which product I needed, and received it smoothly and quickly. I also like that it looks classy when not in use, and is very durable. It is a high quality material and I know it will last a long time. — Jessica [verified buyer]

5/5/22

★★★★★

SHIPPED QUICK

Shipping was quick. The package arrived in good condition. The price for this product was good. Had one brief interaction with customer service which was positive and pleasant. Thank you! — Orly [verified buyer]

5/5/22

★★★★★

VERY GOOD SERVICE AND KNOWLEDGEABLE

Very good service and knowledgeable friendly staff. Shipped in under the estimated time. — Rick [verified buyer]

4/18/22

★★★★★

AUTHENTEAK MOVES HEAVEN AND EARTH

AuthenTEAK moves heaven and earth to make sure you have the product you ordered no matter what the supply chain delays are. I appreciated how incredibly they worked to get me my teak table. When we hit a problem they solved it with ingenuity and speed. LOVED the experience. — Kristi [verified buyer]

4/14/22

★★★★★

AUTHENTEAK WAS EXCELLENT AT COMMUNICATING

AuthenTEAK was excellent at communicating. I really appreciate how they quickly responded to any of my inquiries. They made doing business super easy and efficient. — Rona [verified buyer]