Woodline Shade SolutionsPacific 10' Round Eucalyptus Patio Umbrella

Woodline has been proudly manufacturing umbrellas in South Africa since 1990. Tody, Woodline Shade Solutions is the biggest manufacturer of patio umbrellas in Africa.  Every aspect of Woodline Shade Solutions’ products has been designed and produced to the highest standards possible for strength and longevity.

Only high-grade, non-corrosive materials—such as lightweight aluminum, ultra weather-resistant eucalyptus (sourced only from sustainable forests), and stainless steel— are used for Woodline Shade Solutions’ frames and structures.

With a vertical manufacturing model, each product is made in-house in Woodline’s very own factories, ensuring that each piece meets a high standard of excellence while providing jobs and opportunities to over 100 employees in South Africa. Woodline’s manufacturing hub is based in one of the fastest-expanding urban areas in South Africa. Woodline also has sales and distribution offices in Johannesburg, Cape Town, and the USA.

AuthenTEAK proudly offers a complete catalog of Woodline Shade Solutions umbrellas, pavilions, and umbrella bases, with free shipping on every order and White Glove Delivery available. Our experienced team of experts is also available for free consultations to answer any design questions—from product information to spatial planning. AuthenTEAK’s award-winning showroom is located in Atlanta.

A. Care & Maintenance

Every Woodline shade solution is meticulously engineered to the nth degree to maximize not just their form and functions, but also to make sure that they outlast even the harshest conditions. Each item is crafted from the finest marine grade weather-resistant materials, specifically selected for their ability to endure. Though our shade solutions are built to last, the relentless and extreme nature of the outdoors dictates that proper care and maintenance will always extend the lifespan of any item.

B. Frames

Constructed from the finest quality aluminum, marine grade stainless steel and durable and sustainable eucalyptus timber. Our frames have been tested in some of the world’s most inhospitable environments and have only ever benefited from the appropriate application of caution and common sense in excessive wind conditions. We advocate the use of our cover bags to prolong the life of the canopy frames and their covering fabrics. We recommend the closure and safe storage of any collapsible and removable components when the parasol is not in use or when winds are expected to exceed 40km/h (24.8mph).

C. Wooden Components

We only use sustainable eucalyptus timber hand-picked for its strength, weather-resistance, and replenishment efficiency from the world’s finest FSC accredited plantations and timber mills. Our wooden components are treated with marine yacht varnish to fortify them for outdoor living. We recommend the periodic care of wooden components with a light sanding and reapplication of the varnish coating once a year to maintain the wood’s natural beauty.

D. Fittings

All fittings, nuts, bolts, pulleys and cleats components are made with high grade stainless steel and weatherproof nylon. Maintaining these fittings and components is imperative to the longevity and the proper operation of the shade system. A simple occasional freshwater rinsing will help keep them working well and looking good.

E. Bases

It is essential to pick the right base for your parasol, consult the base chapter as a guide and talk to our sales team to ensure that the parasol you choose has the appropriate base to keep it anchored properly.

F. Fabrics

Our canopies and fabric covers are made from the most durable, colorfast, and dirt-repellent fabrics in the world. That said, proper care such as storage when not in use and cleaning from time to time will undoubtedly extend their lifespan.

The warranty is valid from date of first purchase from Woodline Shade Solutions. Every Woodline Shade Solution product is meticulously engineered to maximize not just their form and functions, but also to make sure that they outlast even the harshest conditions. Each item is crafted from the finest weather-resistant materials, specifically selected for their ability to endure. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential and commercial use and conditions. The limited warranty protection detailed below covers manufacturing defects only.

Frames and Bases
Umbrella Structure/Frame: 24 months / 2 years
Entire frame structure, including mast, hubs, struts, brackets, and hardware

Umbrella Base & Tube: 24 months / 2 years
Stainless steel umbrella tubes, base mounts, powder coated steel plates, paver frame, galvanized steel plates.</li></ul>

Fabric
Symphony fabric range: 60 months / 5-year limited warranty
The warranty covers abnormal damage to the fabric and its colour.

Sunbrella fabric: 60 months / 5-year limited warranty</li>
The warranty covers the fabric becoming unserviceable because of loss of color or strength from normal exposure conditions, including sunlight, mildew, rot, and atmospheric chemicals.

We want you to love every new item from AuthenTEAK. If something is wrong with your merchandise, know that we are available to assist with refunds and/or exchanges. See below for details.

To help ensure a smooth order process, where your product, lead time, and shipping/delivery expectations are met or even exceeded, please contact us with any questions prior to placing your order. Our customer care team is available by emailing customercare@authenteak.com where we respond between 10 a.m. and 5 p.m. ET, Monday–Friday.

Returns & Exchanges

With proof of purchase, you may return or exchange an eligible item within 30 days of delivery. All returns must be in original condition and packaging. We cannot accept returns for items that have been opened, assembled, altered, used or made to order. AuthenTEAK does not offer free returns and the customer is responsible for all costs associated with returning merchandise. All returns are subject to a 15% restocking fee. If you choose to exchange an eligible item, a portion of the restocking fee may be waived.

If the order was shipped and/or delivered at no charge—including any free White-Glove promotions—the cost of that shipping and/or delivery service will be deducted from any eligible refunds.

All refunds must include a Return Authorization (RA) number. To obtain an RA number and process your refund, please complete the form below. Refunds are processed within one week of receipt and inspection of merchandise.

Final Sale Merchandise

The following merchandise is non-returnable, non-cancellable, and non-refundable:

• Pillows
• Fabric by the Yard
• Furniture Cushions and Casings
• Curtains and Drapes
• Custom Furniture
• Special Order Frame Finshes
• Grills, Smokers, and Pizza Ovens
• Appliances and Kitchen Components
• Kitchen Cabinetry
• Reducer Rings and Umbrella Caps
• Upholstered Furniture
• All Talenti brand products
• Replacement Umbrella Frames, Bottom Poles and Parts
• Replacement Umbrella Canopies
• Planters with Drainage Holes
• Replacement Slings
• SunBrite TV products

Single Chair Purchase Policy – Final Sale

Due to the high cost of outbound shipping and the potential return shipping costs, the following merchandise purchased individually / purchased as a quantity of one (1), is considered FINAL SALE MERCHANDISE and not eligible for return:

• Chairs
• Chaises / Lounge Chairs
• Bar Stools / Bar Height Chairs
• Counter Height Chairs and Stools
• Adirondacks

Pricing

All prices on our website are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices, and delivery lead times are subject to change without notice.

There may be unintentional errors in the prices, descriptions, or images of certain merchandise, and we must reserve the right to restrict orders of those items and correct any errors or inaccuracies.

View return policy