Kingsley Bate
LIMITED WARRANTY
Kingsley Bate furniture comes with a limited warranty against manufacturer’s defects. Standard warranty periods for each category of furniture are provided below. For complete details on our warranty or to inquire about service, please call our Customer Service department at (703) 361-7000 or email teak@kingsleybate.com.
TEAK FURNITURE (GRADE A WOOD)
5 year warranty against structural failure of frame for residential applications
3 year warranty against structural failure of frame for commercial applications
TEAK FURNITURE (DISTRESSED WOOD)
5 year warranty against structural failure of frame for residential applications
3 year warranty against structural failure of frame for commercial applications
1 year warranty against peeling, cracking, or blistering of finish on galvanized steel table tops
STAINLESS STEEL FURNITURE
3 year warranty against structural failure of frame for residential or commercial applications
WOVEN FURNITURE
3 year warranty against structural failure of frame for residential or commercial applications
1 year warranty for glass table tops
ALUMINUM FURNITURE
5 year warranty against structural failure of frame for residential or commercial applications
3 year warranty against cracking, peeling or blistering of finish
UMBRELLAS/BASES
1 year umbrella warranty against structural failure of frame for residential or commercial applications (wind damage not covered)
1 year umbrella base warranty for residential or commercial applications (corrosion not covered)
CUSHIONS, SLINGS, PILLOWS, FURNITURE COVERS
1 year warranty against defects in material (except C.O.M) or workmanship for residential or commercial applications (teak oil stains not covered)
WHAT'S NOT COVERED UNDER WARRANTY
This warranty does not cover and is void if damage is a result of freight/shipping, a failure caused by unreasonable or abusive use, acts of God, improper care, freeze damage, mildew, normal wear, fading and stretching of fabrics, glass breakage, glides, repairs or modifications to product after purchase, or if the customer fails to provide reasonable and necessary care and maintenance as outlined in instructions.
Teak wood is a natural material. As such, you may notice checking (small cracks), teak oil secretions, and lifting of the grain as the wood weathers outdoors. These are normal occurrences and are not covered by warranty.
Distressed teak furniture is prized for its unique character. Nicks, splits, cracks, knots, and other imperfections in the wood are an inherent part of the furniture design. Finishes are hand applied and some slight color variation is normal. By its nature, distressed teak wood planks may be somewhat uneven and may cup or bow over time due to changes in temperature, or humidity. We believe this only enriches the furniture's distressed appeal and is not covered by warranty.