- Frame made from weather resistant Marine Grade Polymer
- Fabric is fade and moisture resistant
- Made in USA
Shopping for a Client?
Unlock your trade benefits
Covered by the Telescope Casual warranty.
Contact us for assistance, a free design consultation or to order by phone.
With a focus on quality, design, and comfort, New York-based Telescope Casual manufactures premium outdoor furniture. Their Marine Grade Polymer contains more than 30 percent recycled resin. Additionally, their raw materials, equipment, and manufacturing processes emit no harmful gases or byproducts into the atmosphere, and all material waste is recycled back into the original product.
Your favorite indoor chair might not be as comfortable as the Telescope Casual St. Catherine Swivel Rocker. This wonderfully comfortable outdoor rocker is made from marine grade polymer, a weather resistant material that is sturdy, dimensionally stable and resistant to environmental corrosives such as salt air and chlorine. You will love the plush, deep seating cushions that invite hours of comfortable relaxation and the scores of fashionable outdoor fabrics that are fade and moisture resistant.
Frames and Powder Coat: If your Telescope powder coat aluminum frame or marine grade polymer frame fails structurally during normal usage within the applicable warranty period (as defined below), we will repair, refinish or replace the frame without charge, parts and labor included. (In the case of discontinued models or finishes, we will replace the item with the closest comparable current model.) Products covered by our frame warranty are identified in our catalog as either 15/5, 15/3, 15/1 or no identification at all. 15/5 indicates a frame warranty period of 15 years in residential use/5 years in contract use. 15/3 indicates a frame warranty period of 15 years in residential use/3 years in contract use. 15/1 indicates a frame warranty period of 15 years in residential use/1 year in contract use. No indication indicates a frame warranty period of 1 year in residential use and that there is no frame warranty in contract use. All warranty periods commence on the date of purchase. Contract use includes any rental, business, commercial, institutional, or other non-residential use.
The powder coat finish on our powder coat aluminum frame furniture is warranted against peeling, cracking or blistering for a period of 3 years from the date of purchase. Failure of the powder coat finish due to abrasion, including abrasion caused by stacking the furniture against other furniture or scraping against other surfaces, is not covered by this warranty. Exposure to salt water or salt air may cause powder coat finishes that have been damaged by abrasion to blister due to oxidization of the metal; such blistering and oxidization are not covered by this warranty.
The following products are not covered by our frame and powder coat warranties: table tops, umbrellas, umbrella bases, wood furniture, cushions, slings, straps, wicker fibers, and folding aluminum furniture.
Wood Furniture, Cushions, Slings, and Folding Aluminum Furniture: Wood furniture, cushions, slings, and folding aluminum furniture are warranted to be free of manufacturing defects for 1 year from the date of purchase in residential use only. They are not warranted for contract use.
Freeze or ice damage is not covered by our warranties. Furniture stored outside or in other cold storage should be drained of any water. If allowed to freeze inside the furniture, water can damage the tubing.
These warranties do not cover the failure of furniture caused by acts of God, accident, neglect, improper shipping or handling, or by unreasonable or abusive use, and these warranties are void if our care and maintenance instructions were not properly followed. Furniture used in a contract (commercial) setting is not warranted unless it is specifically designated for contract or commercial use in our catalog.
How to Obtain Warranty Service: To obtain service, contact our Customer Service Department in writing at Telescope Casual Furniture, Inc., 82 Church Street, Granville, NY 12832 or email to warranty@TelescopeCasual.com, stating the problem, providing pictures and providing proof of purchase. A Return Merchandise Authorization Request Form will be sent to you requesting details and giving instructions for returning items if necessary. If the Request is approved then you will receive a Return Merchandise Authorization Number. No returns will be accepted without prior written authorization from our Customer Service Department. After authorization is received your furniture must be returned to us in proper packaging, freight prepaid. Telescope will cover the cost of shipping repaired or replacement items only to addresses within the contiguous 48 United States.
Do you own this product? Be the first to rate it.
Your feedback will help customers like you make informed decisions and will help us to improve our product offerings!
If you have any questions regarding the customer service you received, please contact us.
Lets Make it (Email) Official
Become an AuthenTEAK Insider and be first to know about new collections, exclusive sales, and special offers.