Categories

Warranties

Our product assortment has been selected for quality and durability. Unfortunately, it is sometimes necessary to consult your product warranty. At AuthenTEAK, we will do everything we can to get your warranty issues resolved. Should you have a problem with your item, please find your product warranty below listed alphabetically by brand.

After reviewing your warranty, should you need further assistance please submit a request using our Warranty Request Form. Please include your original date of purchase and/or purchaser’s name so we can find your sales record. Be sure to also include any images which will help us to assess the issue. All emails will be reviewed upon receipt, but please allow 48 hours for us to get back to you while we initiate communication with the manufacturer on your behalf.

Alfresco Grills and Appliances

Alfresco Limited Warranty - (residential use only)

LIMITED LIFETIME WARRANTY
Alfresco will repair or replace any stainless steel part including all fabricated stainless steel components, stainless steel burners and standard round grill grates (excluding what is covered in the Five Year Limited Warranty) to be defective from workmanship and when subjected to normal residential use and service. This warranty excludes surface corrosion, scratches, discoloration, weather and atmospheric related staining, and minor surface rust and oxidation which are normal conditions. Labor to remove and replace defective parts is not covered after first year of ownership. Shipping and handling cost will apply. Alfresco recommends that you use an authorized Alfresco servicer to perform such service.

LIMITED FIVE-YEAR WARRANTY
Alfresco warrants the stainless steel briquette trays, gas valves and drip pans, to be free from defects in materials and workmanship under normal residential use for a period of five years from the original date of purchase. Labor to remove and replace defective parts is not covered after first year of ownership. Shipping and handling cost will apply. All service provided by Alfresco under this warranty must be performed by an authorized Alfresco servicer.

FULL ONE YEAR WARRANTY
For one year from the date of original installation, your Alfresco grill warranty covers all parts and labor to repair or replace, under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided by Alfresco under this warranty must be performed by an authorized Alfresco servicer, unless otherwise specified by Alfresco. Service will only be provided during normal business hours.

SERVICE & REPLACEMENT PARTS
For quicker and easier results visit Alfresco's website at: http://www.alfrescogrills.com or, call 866-203-5067 to report service problems and/or to obtain replacement parts for your Alfresco Grill. Replacement parts are shipped F.O.B. Commerce, California 90040. Before calling for service, please make sure you have the following information: Model number, serial number, date of purchase, and proof of purchase by original owner.

TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.

American Fireglass

American Fireglass stands behinds it's products 100%. We offer a LIFETIME warranty on all of our fire glass, 2 year warranty on Lite Stones, 5 year warranty on burner products due to manufacture defects or workmanship. Ignition Systems are subject to the manufacturers' warranties. Proof of purchase is required.

Ancient Mosaics

Residential Furniture
For residential use: 10 years frame, and 5 years finish. If the frame fails structurally within 10 years or if the finish peels or blisters within 5 years, we will replace, repair, or refinish (at the company's option) the frame in the original color and style, if available, or in a similar color/style if discontinued.

Cushions
For residential use: 1 year. If the fabric on a cushion fades excessively or develops mildew within 1 year, we will repair or replace the fabric (at company's option) in the original color and style if available, or in a similar color/style if discontinued.

Table Tops
Marble is a natural material and colors/characteristics will vary; many of our tabletops replicate old Italian floors, and the stone may have chips, pits, surface cracks, gouges, or corners missing - these aspects enhance the character of the tabletop. They are not defects, and in no way diminish the structural integrity of the tabletop.

For residential use, Ancient Mosaic Studios tabletops are warranted to the original purchaser for the period of six years from date of purchase, to be free from defects in materials, and workmanship; Casual Rustics tabletops carry a warranty of 3 years and Parvenza composite tabletops have a warranty of 2 years. Ancient Mosaic Studios, LLC warrants to the original purchaser that tabletops deemed defective by the company, covered by warranty, will be replaced or repaired (at the company's option) when returned to the factory at purchaser's expense, during the warranty period. The replaced or repaired tabletops will be shipped back to original purchaser at no charge.

This warranty does not apply to any tabletop which has been damaged by freight or accident or which has been misused, altered or repaired by anyone other than Ancient Mosaic Studios. Tabletops must be re-sealed on a regular basis to protect the stone, or the warranty is voided. No person is authorized to assume for Ancient Mosaic Studios any other liability in connection with the sales of the products. In no event shall Ancient Mosaic Studios be liable for any incidental or consequential damages related to the merchandise.

Piage & Pieta Art Stone
All Piage & Pieta pieces are hand-crafted and colors/characteristics will vary; roughness, surface variation, surface cracks, indentations, etc. are part of the design on many pieces and are not defects. These aspects enhance the character of the pieces. Piage & Pieta pieces are warranted to the original purchaser for the period of two years from date of purchase, to be free from defects in materials, and workmanship. Piage & Pieta warrants that pieces deemed defective by the sellers, covered by the warranty, will be replaced or repaired (at the seller's option) when returned to the factory at purchaser's expense, during the warranty period. The replaced or repaired pieces will be shipped back to the original purchaser at no charge.

This warranty does not apply to any piece which has been damaged by freight or accident or which has been misused, altered or repaired by anyone other than seller. Pieces must be re-sealed on a regular basis if retention of the factory finish is desired or warranty on finish is voided. Pieces made with the indoor blend must not be used outdoors. No person is authorized to assume for the seller any other liability in connection with the sales of the products. In no event shall the seller be liable for any incidental or consequential damages related to the merchandise purchased from the seller.

AuthenTEAK

Residential Furniture
For residential use, warrants to the original purchaser that the frame and cushions are free from defective materials and workmanship under its intended reasonable use for a period of 2 years from the date of purchase. This warranty does not cover freeze damage within stainless steel frames.

Commercial Aluminum and Wrought Iron Furniture
Frame and finish has 15 year commercial warranty covering all defects in workmanship and materials.

Fiberglass Planters
Each planter comes with a 3-year guarantee.

Aura Heaters
Company warrants to the original Buyer only, that the Product (excluding emitter lamp) will be free from defects in material or workmanship for a period of 36 months (Emitter Lamp - 12 months) after shipment from its factory, unless otherwise specified. Company shall, at its option, repair or replace free of charge within the warranty period any components or assemblies supplied by Company which prove to be defective in workmanship or materials, subject to the following: (a) The warranty period for all welded, structural, mechanical, pneumatic and hydraulic components and lead acid batteries shall be 12 months from the shipment date; (b) The warranty period for all electrical components shall be 18 months from the shipment date, or such other period specified by the manufacturer(s) of said electrical components; (c) Items supplied by Company, but not of its manufacture, carry the original manufacturer's warranty which is passed on to the Buyer who will be required to deal directly with the manufacturer of such items on any warranty issues pertaining thereto. This warranty does not apply to damage or loss due to accident, improper use (including, without limitation, overloading), negligence, improper maintenance or modification of any part of the Product by the Buyer, it's agents, employees, invitees and any person for whom it is in law responsible. This warranty is non-transferable and extended only to the original Buyer of the Product. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NOT SPECIFIED HEREIN RESPECTING THIS AGREEMENT, PRODUCT, SOFTWARE, PRODUCTS, DOCUMENTATION OR SERVICES PROVIDED. Company assumes no liability for damages arising from the use of the Product by the Buyer or any third party. By purchasing Company Product, the Buyer assumes all liability for any damages of any kind which may result from its use or misuse by the Buyer, Buyer's employees, agents, contractors or any other third party unknown to Company or the Buyer, including damages due to failure of the Product.

Bambrella

All Bambrella umbrellas have a 5-year manufacturer residential warranty on the frame and hardware (3-year commercial warranty). 2-year warranty on the Spuncrylic canopy.

Barlow Tyrie

Products believed to be faulty workmanship of materials should be reported to Barlow Tyrie as soon as possible. If applicable, photographic proof of claim may be requested for examination or determination. Any faults found on inspection and covered by this warranty will be rectified by the replacement of the faulty part.

If deemed necessary for repair, Barlow Tyrie will arrange for the product in question to be returned via their choice of transit and returned free of charge to the customer. No returns are accepted without authorization and will be refused. Barlow Tyrie's liability in respect to goods supplied by it and not of its manufacture shall be limited to any guarantee or warranty given by the manufacturer of such goods. Barlow Tyrie shall not be under any further liability however arising and all conditions and warranties expressed or implied by or under statute, custom or trade usage are hereby expressly excluded to the extent permitted by law.

Barlow Tyrie Residential Warranty
Barlow Tyrie Commercial Warranty

Bentintoshape Fire Pits

Bentintoshape LLC warrants to the original Customer that the Bentintoshape product(s) which the Customer received this warranty was designed, developed and/or fabricated using all due reasonable commercial care and good manufacturing practices. Bentintoshape's product(s) shall be free from defects in material and workmanship for 365 days from date of shipment. Bentintoshape's sole obligation under this warranty is to repair or replace the product, at Bentintoshape's option. Bentintoshape must be notified in writing of any claim under this warranty within 30-days of any claimed lack of conformity of the product(s). Read more about Warranty Exclusions in the Bentintoshape Warranty Sheet.

Bromic Heating

Bromic Pty Limited ('Bromic') warrants to the original purchaser ('the Purchaser') of products supplied by Bromic Heating ('the Goods') that the Goods will be free from defects and/or faults in materials and/or workmanship for twelve (12) months from the date of Bromic invoice.

Tungsten Portable Heaters: 12 months back to base
Platinum Gas Heaters: 12 months parts & labor
Tungsten Gas Heaters: 12 months parts & labor
Platinum Electric Heaters: 12 months replacement
Tungsten Electric Heaters: 12 months replacement

For full warranty conditions, please refer to the back page in the installation instruction and service manual you received with your heater.

Capel Rugs

Capel warrants their rug against manufacturing defects for a one (1) year period from the date of original purchase. Capel will repair or replace, at its option, this rug without charge. To register a complaint under this warranty, please contact us. Proof of original purchase is required.

Capital Garden Products

Capital Garden Products are made to last for years in all weather condition and are completely frost-proof and non-corrosive, it is superior to terracotta, stone and even some metals and is ideal for use inside and out. None of our finishes are painted surfaces therefore they cannot chip or flake off revealing a different color below. Colors may vary due to the nature of our hand finishing and the photographic process and are not defects. These aspects enhance the character of the pieces. Capital Garden Products are warranted to the original purchaser for the period of two years from date of purchase, to be free from defects in materials, and workmanship.

Century

Aluminum Frames - Two Year Limited Warranty
Century Leisure warrants its aluminum frames to be free of defects in materials and workmanship under normal residential use for a period of two years from the date of delivery.

Steel/Stainless Steel Frames - Two Year Limited Warranty
Century Leisure warrants its steel or stainless steel frames to be free of defects in materials and workmanship under normal residential use for a period of two years from the date of delivery.

Woven - Two Year Limited Warranty
Century Leisure warrants its woven products to be free of defects in materials and workmanship for a period of two years from the date of delivery.

Teak and Mahogany Frames - Two Year Limited Warranty
Century Leisure warrants its teak and mahogany frames to be free of defects in materials and workmanship for a period of two years from the date of delivery. We do not warrant the finish. The finish will age with exposure to weather elements. Regular maintenance is required to preserve the finish.

Cast Resin/Crushed Stone Amalgam Tables - One Year Limited Warranty
Century Leisure warrants its cast resin/stone amalgam tables to be free of defects in materials and workmanship for a period of one year from the date of delivery. We do not warrant the finish. The finish will age with exposure to weather elements. Cast resin/stone amalgam tables, which are exposed to temperatures below 33 degrees Fahrenheit, should be covered with a non-porous cover to prevent the introduction of residual moisture. This moisture, if introduced into the crevices in cast resin/stone amalgam tables, may freeze at temperatures below 33 degrees Fahrenheit and may cause splits or cracks. Note: Damage caused by water freeze will not be covered under any Century Leisure warranty.

Stone Table Tops and Inserts - One Year Limited Warranty
Century Leisure warrants its stone tables to be free of defects in materials and workmanship for a period of one year from the date of delivery. We do not warrant the finish. The finish will age with exposure to weather elements. Tables with stone tops, which are exposed to temperatures below 33 degrees Fahrenheit, should be covered with a non-porous cover to prevent the introduction of residual moisture. This moisture, if introduced into the holes and crevices in stone, may freeze at temperatures below 33 degrees Fahrenheit and may cause splits or cracks. Note: Damage caused by water freeze will not be covered under any Century Leisure warranty.

Copper Table Tops and Inserts - One Year Limited Warranty
Century Leisure warrants its copper tables to be free of defects in materials and workmanship for a period of one year from the date of delivery. We do not warrant the finish. The finish will age with exposure to weather elements. Note: Damage caused by water freeze will not be covered under any Century Leisure warranty.

Fabrics - One Year Limited Warranty
Century Leisure warrants its outdoor fabrics on cushions and slings should the fabric tear, mildew or fade excessively under normal usage for a period of one year from the date of delivery. If replaced, we will use the original color/pattern, if available. A similar color/pattern will be used if the original has been discontinued. Please see separate instructions for information regarding care and cleaning. Note: Damage caused by water freeze will not be covered under any Century Leisure warranty.

Warranty Limitations
This Warranty does not include failures or damage due to: The wearing quality, durability and color-fastness of fabrics or any use of interior fabric; Fabrics not purchased through Century Leisure or any interior grade fabric; Stains caused by tanning lotions or other chemical; Non-residential use and shall not apply to commercial or contract use; Acts of nature, including fire, wind and freeze damage; Normal fading; Any condition resulting from incorrect or inadequate maintenance, cleaning or care; Any condition resulting from ordinary wear, or from any use for which the product was not designed; Misuse, negligence, alteration, abuse, or accidents; Mildew on wood or other discoloration of wood; Scratching or chipping of paint; Fading or weathering of CenShield Stain or CenShield Gloss finishes; Routine wear on items such as wheels, glides, moving parts, and hardware; Natural variations occurring in wood or other natural materials; Damage caused by the carrier in-transit.

This Warranty is provided to the initial purchaser of new products purchased from an authorized Century Leisure dealer. Century Leisure's obligation under this Warranty is limited to repair or replacement of the defective product with a comparable component or product upon receipt of dated proof of delivery. This Warranty will exclude any display samples. Coverage under this Warranty does not include incidental or consequential damages.

Our suppliers may discontinue component parts such as fabric or paint at any time; if so, an alternate selection will be provided. In some cases, there could be a pro-rated charge for the time the product was in use. Some states do not allow limitation on the length of how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Classic Cushions

Classic Cushions & Umbrellas warranty is extended to the original purchaser utilizing our cushions and umbrellas in ordinary home use. Classic Cushions & Umbrellas warrants that your cushion or umbrella is free from defects in material or workmanship as of the date of purchase and will, with proper care by the purchaser, remain so for a period of one year from the date of delivery.

If your Classic Cushions or Umbrellas fails structurally during the period of one year from original purchase, we will, at our discretion, repair or replace without charge.

This warranty does not cover products used for commercial purchases, or products that have not been cleaned or maintained properly. This warranty does not cover normal fading or stretching that occurs in fabrics and upholstery materials. The original purchaser must provide proof of purchase when requesting service under this warranty.

Classic Cushions & Umbrellas will not be responsible for any consequential damages, loss of use, or other expenses resulting from defective products.

Couristan Rugs

Couristan provides a one-year limited repair or replacement warranty. Couristan warrants (to the original purchaser) that our area rugs will be free from any material or manufacturing fault or defect which would prevent our area rugs from giving satisfactory service for a period of one-year from the date of delivery to the original seller. This limited warranty does not include the area rug's serging or fringe and specifically excludes any damage to the area rug caused by normal or extraordinary wear and tear, commercial use, improper maintenance or any damage caused by factors not inherent in the area rug at the time of purchase. Material and manufacturing defects will be determined by an Authorized Couristan Inspector. To read more please view the Couristan Warranty.

DEKKO Fire Pits

DEKKO concrete fire pits guarantees a one-year warranty against defects on materials, the burner and workmanship.

Fire Pit Art Fire Pits

All components are warranted for a period of 10 years after date of purchase by the original owner.

Galtech Umbrellas

Galtech market umbrellas and stands are warranted for a period of 1 year from the original date of consumer purchase. All auto tilt and deluxe commercial umbrellas are warranted for 2 years from original date of consumer purchase. Covers are warranted against loss of color or strength from normal exposure conditions: Sunbrella - 3 years; Suncrylic - 1 year; Thatch - 1 year.

Galtech International warrants that these products shall be free from defects in workmanship and materials under normal and reasonable use and proper assembly as follows:

What is covered:
- Warping, splitting or rotting of wood frame poles
- Rusting, discoloring of metal parts
- Broken tilt mechanisms, broken cords, broken cranks

What is NOT covered:
- Damage caused from wind conditions - including broken ribs and bent aluminum poles.

Gloster

RESIDENTIAL
For residential use, Gloster Furniture, Inc. warrants to the original purchaser that their teak, aluminum, stainless steel frames and ceramic and granite table tops are free from defective materials and workmanship under its intended reasonable use for a period of 5 years from the date of purchase. Gloster offers no express or implied warranty on stained finishes. Woven products are warranted for a period of 3 years from the date of purchase. Cushions, sling, parasols and glass are warranted for a period of one year from the date of purchase.

Original purchase transaction receipt/record clearly displaying purchase date is required to activate all warranty claims. Damage resulting from the misuse, alteration, negligence, accident or normal wear is not covered by this warranty.

Small cracks, which may appear in the end-grain of teak when exposed to the elements, are considered entirely natural for teak outdoor furniture and are not covered by this warranty. All claims must be submitted through the original reseller of purchase. Please refer to Gloster Furniture, Inc. return policy for procedures if you believe an item has a manufacturer defect.

COMMERCIAL
For commercial use, Gloster Furniture, Inc. warrants to the original purchaser that their teak, aluminum and stainless steel frames, tabletops and woven products are free from defective materials and workmanship under its intended reasonable use for a period of 3 years from the date of purchase. Cushions, sling, and glass are warranted for a period of one year from the date of purchase.

Gloster furniture will at their discretion, repair or replace the defective product free of charge. Damage resulting from the misuse, alteration, negligence, accident or normal wear is not covered by this warranty.

Small cracks, which may appear in the end-grain of teak when exposed to the elements, are considered entirely natural for teak outdoor furniture and are not covered by this warranty.

Gloster parasols and all of their components are guaranteed to be free from defects in workmanship and material for a period of one year. Gloster will, at Gloster's discretion, repair or replace the parasol or parasol part free of charge. While Gloster parasols are stringently tested against the forces of nature, only products that are properly secured to an appropriate base can be warranted. Gloster parasols are not warranted against damaged caused by contact with the ground or foreign objects in association with severe acts of nature, sudden winds or improper operation or maintenance of the parasol. Gloster does not recommend using the parasol in wind conditions that exceed 25 miles per hour.

Heatscope Electric Heaters

All HEATSCOPE eletric heaters are guaranteed for two-years. The warranty period begins on the date on which the new unit was purchased. Expendable parts or defects that affect the usability of the unit only slightly are not covered by the guarantee. When making a guarantee claim, you must provide the original invoice showing the date of purchase and the unit model.

Infratech Electric Heaters

Infratech warrants that this electric heater is designed and manufactured to be free from defects in materials and workmanship for a period of one year from original date of purchase.

Kamado Joe

Limited Lifetime Warranty on Ceramic Parts
Kamado Joe warrants that all ceramic parts used in this Kamado Joe grill and smoker are free of defects in material and workmanship for as long as the original purchaser owns the grill.

5-Year Warranty on Metal Parts
Kamado Joe warrants that all metal and cast iron parts used in this Kamado Joe grill and smoker are free of defects in material and workmanship for a period of five (5) years.

3-Year Warranty on Heat Deflector and Pizza Stone
Kamado Joe warrants that the heat deflector frame and ceramic plate(s) and the pizza stone used for the Kamado Joe grill and smoker are free of defects in material and workmanship for a period of five (3) years.

1-Year Warranty on Thermometer and Gaskets
Kamado Joe warrants that the thermometer and gaskets used in this Kamado Joe grill and smoker are free of defects in material and workmanship for a period of one (1) year.

When Does Warranty Coverage Begin?
Warranty coverage commences on the original date of purchase and covers only the original purchaser. For the warranty to apply, you must register your grill at: kamadojoe.com/form_grill_registration. If a defect in material or workmanship is discovered during the applicable warranty period under normal use and maintenance, Kamado Joe will, at our sole option, replace or repair the defective component at no cost to you for the component itself.

This warranty does not apply to labor, freight, or any other cost associated with the service, repair or operation of the grill.

What is Not Covered?
This warranty does not apply to damage caused by abuse or use of the product for purposes other than that for which it is designed, damage caused by lack of proper use, assembly, maintenance or installation, damages caused by accidents or natural disasters, damage caused by unauthorized attachments or modifications, or damage during transport.

This warranty does not cover thermometers or felt gaskets. This warranty does not cover damage from normal wear and tear from use of the product (for example, scratches, dents, dings and chipping) or changes in the appearance of the grill that do not affect its performance.

Kingsley-Bate

With proper use and care, we are confident that all Kingsley-Bate products will provide you with years of trouble-free enjoyment. Your furniture comes with a limited warranty against manufacturer's defects. Standard warranty periods for each category of furniture are provided below.

Teak Furniture
- 5 year warranty for residential applications
- 3 year warranty for commercial applications
- 1 year warranty for glass table tops, cushions, slings, and pillows

Stainless Steel Furniture
- 3 year warranty for residential or commercial applications
- 1 year warranty for slings

Woven Furniture
- 3 year warranty for residential or commercial applications
- 1 year warranty for glass table tops, cushions, and pillows

Umbrellas/Bases
- 1 year umbrella warranty for residential or commercial applications
- 1 year umbrella base warranty for residential or commercial applications (corrosion not covered)

Lane Venture

5 Year Limited Warranty
This limited warranty covers all defects in workmanship or materials of WeatherMaster by Lane Venture product for the original owner.

- Frames are warranted for a period of five years.
- Finishes are warranted for a period of three years.
- Fabric and cushions are warranted for a period of two years.
- Composite and stone tops are warranted for a period of two years.
- All warranty coverage begins with the original retail purchase date.

Proper maintenance of your product is required to support the benefits of this warranty. This includes but is not limited to the owner's annual inspection of the frames and touch-up of any minor damage of the product. This warranty is voided in the event that there are indications of abuse or neglect to the furniture.

For service under this warranty contact your Lane Venture Retailer from whom you purchased the product. If the Lane Venture Retailer from whom you purchased the product is no longer in business, you should contact Lane Venture directly at 828-328-2271. When submitting a claim, you will be required to submit the proof of purchase receipt including the date and may be asked for photographs of the product to submit to Lane Venture.

Lane Venture will review your warranty claim and determine the most appropriate corrective action. A Lane Venture Representative may visit to inspect the product as part of the review process. Lane Venture will repair or replace any part of the product or the entire product at Lane Venture's sole discretion if it is determined that the product is defective in material or workmanship.

Provided you submit your warranty claim in accordance with the terms of this warranty, repair or replacement of the product (other than freight as described below) will be at no charge to you. In the event that you do not submit your claim in accordance with this warranty, including submitting the claim through the Lane Venture Retailer from whom you purchased the product, you will be charged a 10% service charge based on the purchase price of the covered product.

If Lane Venture determines in its sole discretion that the product needs to be returned to Lane Venture for repair or replacement of a product part, then you shall return such product to the Lane Venture Retailer from which you purchased the product and you shall bear all of the cost of such freight. Lane Venture will bear the cost of all other freight charges.

This warranty applies only to residential use of the WeatherMaster by Lane Venture products.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Lee Industries

Frame and springs are warranted to be free from manufacturing defects for life; and, cushions, beds, mattresses, and motion mechanisms are warranted to be free from manufacturing defects for seven (7) years based on the following:

- Warranty applies to original owner
- Warranty applies to normal residential use. Defects resulting from negligence or abuse and items used in a commercial or business setting are not covered.
- Warranty applies to furniture in the original upholstered cover.

Upholstery fabrics, including slipcovers, are warranted for one (1) year against seam slippage, fraying or dye transfer when the cleaning instructions provided by LEE are followed. Wearing, wrinkling, fading, and piling are not covered. Application of a soil resistant treatment by anyone other than LEE , negates the fabric warranty. In order to request service under our warranty, all claims must be submitted through the authorized LEE dealer where the furniture was purchased.

Lynx Grills

Limited Lifetime Warranty
The stainless steel body housings, the solid brass grill burners and the ProSear burners* are warranted to be free from defects in material and workmanship when subjected to normal domestic use and service for the lifetime of the original purchaser. This warranty excludes surface corrosion, scratches, and discoloration which may occur during regular use. This warranty is limited to the replacement of the defective parts, with the owner paying all other cost including labor. *Does not include the rotisserie infra-red burner.

Limited Five-Year Warranty
The following grill parts are warranted to be free from defects in material and workmanship, when subjected to normal domestic use and service, for a period of five (5) years from the original date of purchase; warming racks, spit rods, briquette trays, manifolds and gas valves. This warranty is limited to the replacement of the defective parts, with the owner paying all other costs including labor, shipping, and handling.

Limited Two-Year Warranty
All other grill components are warranted to be free from defects in material and workmanship, when subjected to normal domestic use and service, for a period of two (2) years from the original date of purchase. This warranty is limited to the replacement of the defective parts, with the owner paying all other costs including labor, shipping and handling.

Limited One-Year Warranty
For a period of one (1) year from the original date of purchase, Lynx will replace or repair parts found to be defective at no cost to the original purchaser. This includes the cost of shipping replacement parts and, where necessary, service labor at prevailing local rates by a Lynx authorized service person. Service will be provided during normal business hours and must be authorized in advance by Lynx.

Limitations & Exclusions
1) Warranty applies only to the original purchaser and may not be transferred.
2) Warranty is in lieu of all other warranties expressed or implied and all other obligations or liabilities related to the sale or use of its grill products.
3) Warranty shall not apply and Lynx is not responsible for damage resulting from misuse, abuse, alteration of or tampering with the appliance, accident, hostile environment, flare-up fires, improper installation, or installation not in accordance with the instructions contained in this manual, or the local codes.
4) Lynx shall not be liable for incidental, consequential, special or contingent damages resulting from its breach of this written warranty or any implied warranty.
5) Some states do not allow limitations on how long an implied warranty lasts, or the exclusions of or limitations on consequential damages. This warranty gives you specific legal rights and you may have other rights which vary from state to state.
6) No one has the authority to add to or vary Lynx’s warranty, or to create for Lynx any other obligation or liability in connection with the sale or use of its products.
7) Limited to the replacement of defective parts with the owner paying all other costs including labor.

What is not covered
Lynx shall not be responsible for and shall not pay for the following:
1) Installation or start-up, damages or problems caused by improper installation or use;
2) Service by an unauthorized service provider;
3) Damage or repair due to service by an unauthorized service provider or use of unauthorized parts.
4) Units installed in non-residential applications such as day-care centers, bed and breakfast centers, churches, nursing homes, restaurants, hotels, schools, etc.
5) To correct normal adjustments or settings, due to improper installation, commissioning or local gas supply properties.
6) Shipping and handling costs, export duties, installation, removal, or re-installation cost; (S&H push/pull).
7) Display models are generally sold “as is.” If you have purchased a display model, please be advised that it is sold "as is" and that it is subject to the following warranty exclusions: any exterior or cosmetic damage is nonwarrantable; any missing components will be replaced at consumers expense; major handling damage to manifold, valve and ignition system will be serviced at consumer’s expense; all other warranty’s (standard warranty) will remain in effect.
8) The cost of a service call to diagnose trouble.

Oriental Weavers Rugs

Oriental Weavers provides a one-year limited repair or replacement warranty. Oriental Weavers warrants (to the original purchaser) that our area rugs will be free from any material or manufacturing fault or defect which would prevent our area rugs from giving satisfactory service for a period of one-year from the date of delivery to the original seller. This limited warranty does not include the area rug's serging or fringe and specifically excludes any damage to the area rug caused by normal or extraordinary wear and tear, commercial use, improper maintenance or any damage caused by factors not inherent in the area rug at the time of purchase. Material and manufacturing defects will be determined by an Authorized Oriental Weavers Inspector.

Outdura Fabrics

Limited Warranty for Outdura Fabrics
Outdura warrants its 8-ounce fabric for five years from the date of the original purchase and warrants its 9 ounce Outdura fabric for six years from date of original purchase. The Outdura warranty covers the fabric becoming unserviceable as a result of loss of color or strength from normal exposure conditions, including sunlight, mildew, rot and atmospheric chemicals, if the fabric has been properly installed, used and maintained. The warranty does not cover labor and installation supplied by the dealer. The warranty also does not apply against deterioration of any kind due to abusive misuse, accidental burns, negligence, vandalism, perforations, or acts of God.

If you are a consumer in need of making a claim or in need of service, you should call the dealer from whom the product was purchased so the installation can be inspected. The dealer will contact Outdura to secure replacement fabric. The warranty is valid only if accompanied by a copy of the bill of sale for the item purchased plus a sample of the fabric with the original Outdura care tag affixed.

Outdura's warranty responsibility is limited to replacement of fabric, free of charge. The Outdura warranty gives customers specific legal rights and customers may also have other rights, which vary from state to state.

Patio Comfort Heaters

Patio Comfort heaters are warranted against any defects in parts for a period of 1 year from the date of purchase with original purchase receipt. We will warranty against structural defects all external stainless steel components (posts, bases, & decorative covers) for 5 Years from date of purchase.

This ONE-YEAR Consumer warranty is only applicable for consumer or residential applications. We offer a 120-day warranty protection for heaters that are used in a commercial or rental application. Commercial warranty does NOT cover emitters, ignition, or burners) or component failure caused by abuse, transportation, or misuse.

Perlick Appliances

Perlick Corporation ("Perlick") warrants to the original retail purchaser that during the Basic Warranty Period, Perlick's products will be free from free from defects in material and workmanship, and during the Extended Warranty Period, the hermetically sealed refrigeration system contained in Perlick's undercounter refrigerator will be free from defects in material and workmanship. This system consists entirely of the compressor, condenser, drier, connecting tubing, evaporator and hot gas bypass valve.

The Basic Warranty Period is as follows:
For a new product or floor display model, other than the H50IM Clear Ice Maker: The three (3) year period commencing on the date of purchase by the original retail purchaser, except that the Basic Warranty Period will be the two (2) year period commencing on the date of purchase by the original retail purchaser if the purchase of the product is not registered with Perlick within ninety (90) days of purchase in the manner described below.

For the H50IM Clear Ice Maker or a factory second (B-Stock) product: The one (1) year period commencing on the date of purchase by the original retail purchaser. The Extended Warranty Period applies only to the hermetically sealed refrigeration system contained in Perlick's undercounter refrigerators. The Extended Warranty Period is the portion of the six (6) year period commencing on the date of purchase by the original retail purchaser that is not covered by the Basic Warranty Period.

Poly-Wood

20-Year Limited Warranty
Poly-Wood, Inc., warranties to the original purchaser that, for a period of twenty (20) years of residential use and one (1) year for commercial use from the date of original purchase, under normal use and service conditions, POLYWOOD brand high-density polyethylene (HDPE) products shall be free from material defects, and shall not splinter, crack, chip, peel, rot, or suffer structural damage from insect infestation. Further, Poly-Wood warranties that for a period of 30-days from date of purchase all POLYWOOD products shall be free from defects related to workmanship.

Aluminum Frames
Welds and Joints are warranted to not break or crack for 5 years of residential use, 1 year of commercial use. Powder Coat Finish is warranted to not peel for 5 years of residential use, 1 year of commercial use.

Hardware
Hardware used in production or assembly of POLYWOOD products are warranted to not break for 5 years of residential use, 1 year of commercial use.

Woven Inserts
Woven inserts are warranted to not crack or rot for 5 years of residential use, 1 year of commercial use.

Sling
Sling fabric is warranted from becoming non-functional because of loss of dimensional stability from exposure conditions including sunlight, mildew, rot and abnormal atmospheric conditions for 3 years of residential use, 1 year of commercial use. Abnormal or excessive discoloration and fading is covered. It does not cover discoloration from atmospheric pollution or other debris.

Cushions
Cushions are warranted to be free from workmanship or material defects for 30-days from purchase. This warranty does not apply to normal wear and tear effects on the cushions, which are received by regular use of the cushions. Neither does it cover damage due to unauthorized repairs or alterations, negligence, misuse or abuse, improper assembly and acts of God.

All questions regarding warranty can be answered in the Poly-Wood Warranty Sheet.

Pottery Pots

Pottery Pots accepts any liability for damages on the part of the buyer, or the buyers of the buyer, to and because of the goods, which come about during the warranty period of two years as specified in the order confirmation, unless the damages are the result of the buyer, or a buyer of the buyer, using the goods in violation of the directions for use as provided, or a result of an error on the part of the buyer during the use or transport. Liability can only come about if the goods cause damages in an empty state that is free of any form of use. The liability of Pottery Pots is limited to the repair of a defective good, free of charge, or to the (partial) replacement of the good concerned, such at the discretion of Pottery Pots.

Primo Grills

Creative Ceramic Technologies, Inc. (CCT) warrants to the original purchaser of this Primo Grill and Smoker that it is free of defects in material and workmanship at the date of purchase for the following periods:

- Twenty (20) years for all ceramic parts
- Five (5) years for all metal parts (excluding cast iron parts)
- One (1) year for all cast iron parts
- Thirty (30) days on thermometers and felt gaskets

This warranty shall be limited to the repair or replacement of any part (s) which, under normal use, Primo determines, after reasonable examination, to be defective.

You should NEVER lift the grill from the hinge mechanism attached to the black bands. Lifting the cooker from the bands and hinge mechanism can result in personal injury and will void the warranty if damage occurs. If dropped, the ceramic will break.

Saber Grills

Limited Lifetime Warranty
Saber warrants the fabricated stainless steel components (lids, lid inserts, exterior fire box and cart panels), to be free from defects in material and workmanship under normal residential use for the lifetime of the product. Saber's Limited Lifetime Warranty covers the structural integrity of the lids, lid inserts, exterior firebox and cart panels.

Should structural deterioration occur to the degree of non performance, the part(s) will be replaced, free of change to the consumer for installation. Costs associated with the installation of replacement warranty parts is not covered by this limited lifetime warranty and is the sole responsibility of the owner. This warranty excludes discoloration, surface scratches, weather and atmospheric related staining, and minor surface rust and oxidation which are normal conditions and to be expected with any outdoor product.

Ten Year Limited Warranty:
Saber warrants the stainless steel burner tubes and carryover tubes to be free from defects in materials and workmanship under normal residential use for a period of ten (10) years from the original date of purchase. The part will be replaced, free of charge.

Five Year Limited Warranty:
Saber warrants the stainless steel cooking grates, emitters, warming racks, and porcelain enameled warming racks, grates, and burner boxes to be free from defects in materials and workmanship under normal residential use for a period of five (5) years from the original date of purchase. The part will be replaced free of charge.

Two Year Limited Warranty:
Saber warrants all painted parts and any other parts not specifically mentioned above, to be free from defects in materials and workmanship under normal residential use for a period of two (2) years from the original date of purchase. Saber will replace the part which fails or is found to be defective during the warranty period, at no cost to the original purchaser.

Owner shall be responsible for proper installation, providing normal care and maintenance, and providing proof of purchase upon request. Saber reserves the right, PRIOR to shipping warranty replacement parts, to require the part in question be returned for inspection and analysis. Requested parts should be returned to Saber, freight pre-paid by the consumer. For additional warranty info visit Saber Support or call 888-947-2237.

Silver State Fabrics

Sunbrella stands behind their fabrics with a guarantee that’s the best in the industry: a 5-year limited warranty for upholstery, specialty fabrics and decorative shade fabrics and a 10-year limited warranty for shade and marine fabrics.

5 year Limited Warranty
Covers Sunbrella Upholstery Fabrics, window treatment fabrics and specialty fabrics such as Sunbrella Plus, Supreme, Fundamental, Alloy, Clarity, View, Unity, Renaissance, Rib, Rain and Sling.

For installations on or after November 1, 2008, the warranty coverage period is 5 years from the original purchase date.

For installations prior to November 1, 2008, the warranty coverage period is 3 years from the original purchase date.

10 year Limited Warranty
Covers Sunbrella Awning, Shade and Marine Canvas

For installations on or after November 1, 2008, the warranty coverage period is 10 years from the original purchase date. Glen Raven will provide replacement fabric at no cost during years one through eight; at the then-current selling price less a 30% discount during the ninth year; and less a 15% discount during the tenth year.

For installations prior to November 1, 2008, the warranty coverage period is 5 years from the original purchase date.

This warranty applies to the original purchaser of Sunbrella fabric and protects against Sunbrella fabric becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals. This warranty covers Sunbrella fabric only. This warranty does not cover normal care and cleaning; damage from misuse or abuse; improper installation; or costs associated with replacement of the fabric, including labor and installation. Glen Raven’s liability is expressly limited to this warranty. Glen Raven reserves the right to inspect the fabric submitted for claim. Glen Raven will supply new equivalent fabric to replace the fabric that becomes unserviceable.

Solair Awning Shade Solutions

TRIVANTAGE LIMITED WARRANTY - SOLAIR PS1000/PS2000 Trivantage, LLC ("TV") warrants this Solair product against defects in materials and workmanship under normal and proper use within the specified period of coverage below ("Warranty Period"). If a defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, TV will either: (1) repair the frame, fabric or motor defect at no charge (2) replace the product with a product that is new, or (3) refund the purchase price of the product.

A replacement product or part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes TV's property. Parts provided by TV in fulfillment of its warranty obligation must be used in products for which warranty service is claimed. When a refund is given, the product for which the refund is provided must be returned to TV and becomes TV's property.

COMPONENT WARRANTY PERIODS Frame - Five (5) year limited warranty from date of original purchase: Frame includes all stainless steel, extruded and die cast parts used in the construction of the awning; not to include the fabric, motor and added electronic accessories.

Fabric - Ten (10) year warranty from date of original purchase: Fabric includes all Sunbrella fabric used in the cover and valance of the awning.

Motor and Electronic Accessories - Five (5) year limited warranty from date of product manufacture: Motor and electronic accessories include awning motor and remote.

EXCLUSIONS AND LIMITATIONS
TV assumes no liability for damage to the awning system and/or component parts caused by faulty installation, reinstallation, service, or failure to adhere to pitch requirements, as set forth in the OEM and/or TV installation manual. TV is not responsible for damage to any structure to which the awning is installed or attached, or to property or items located above, below or near the awning. This limited warranty does not cover damage from acts of God, ice, snow, hail, high winds, vandalism, neglect or improper use. This limited warranty does not cover frame degradation due to salt (corrosion, oxidation, rust and chipping or peeling of paint).

Sovaro

The Sovaro Coolers have a five year limited warranty against failure resulting from defects in manufacturing or materials. The warranty period starts on the delivery date. Incidental and consequential damages are not covered. Sovaro will repair or replace only the parts that failed under the terms of the warranty. In some cases, the replacement parts may not be identical, but they shall be of equal or greater performance than the original part. Proof of purchase is required. The manufacturer's warranty covers only defects that affect the form, fit or function of the unit. The warranty excludes natural aging of the unit, discoloration, ordinary wear and tear, ordinary weathering, sunlight fading, or rust. It excludes staining caused by mold, mildew or tree sap and damage caused by animals including insects, vermin or household pets. The warranty does not cover damage caused by Acts of Nature including but not limited to: excessive wind; tornado; hurricane; micro burst; hail; flood; blizzard; extreme heat; pollution or fire events. The warranty is nontransferable. For retail customers only - voided by commercial or industrial use. The manufacturer's liability here under is limited solely to the repair or replacement of the defective product or part and the manufacturer shall in no event be liable for any incidental or consequential damages which may result from any defect in material or workmanship or from the beach of any express or implied warranty.

The following actions void the warranty: use above intended and reasonable capacity; misuse; abuse; failure to perform ordinary maintenance; modification; cleaning with abrasive tools, exposing the unit to heat sources and vandalism. Painting, sandblasting, cleaning with harsh chemicals not recommended for plastics voids the warranty on resin components. Modification of the original product voids all warranties. Sovaro assumes no liability for any modified product or consequences resulting from failure of a modified product. Disassembly of this unit for reasons other than authorized repair voids the warranty.

Summit Classic Collection

SUMMIT Appliances are manufactured to provide outstanding value, and your satisfaction is our goal on every product. All SUMMIT major appliances carry a one year limited guaranty on both parts and labor. All refrigerators and freezers carry an additional four years on the compressor. Certain exclusions may apply.

Certain models (including SUMMIT Ranges, wall ovens, and cooktops) are manufactured for us in the U.S. and carry the manufacturer's warranty (also one year parts and on-site labor).

For details on specific warranty issues, please refer to the warranty packed with the product, or call SUMMIT's service department at 718-893-3900.

Your warranty rights are protected by mailing back the registration card packed with each refrigerator or freezer.

SUMMIT and Felix Storch, Inc. does not sell or recommend extended warranties on our products. While these policies are very profitable to the seller, it is our opinion that these warranties, mostly offered by third parties, are not often used, (because the quality of most major appliances from reputable companies today is very high) and are often full of exclusions

Sunbrella Fabrics

Sunbrella stands behind their fabrics with a guarantee that’s the best in the industry: a 5-year limited warranty for upholstery, specialty fabrics and decorative shade fabrics and a 10-year limited warranty for shade and marine fabrics.

5 year Limited Warranty
Covers Sunbrella Upholstery Fabrics, window treatment fabrics and specialty fabrics such as Sunbrella Plus, Supreme, Fundamental, Alloy, Clarity, View, Unity, Renaissance, Rib, Rain and Sling.

For installations on or after November 1, 2008, the warranty coverage period is 5 years from the original purchase date.

For installations prior to November 1, 2008, the warranty coverage period is 3 years from the original purchase date.

10 year Limited Warranty
Covers Sunbrella Awning, Shade and Marine Canvas

For installations on or after November 1, 2008, the warranty coverage period is 10 years from the original purchase date. Glen Raven will provide replacement fabric at no cost during years one through eight; at the then-current selling price less a 30% discount during the ninth year; and less a 15% discount during the tenth year.

For installations prior to November 1, 2008, the warranty coverage period is 5 years from the original purchase date.

This warranty applies to the original purchaser of Sunbrella fabric and protects against Sunbrella fabric becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals. This warranty covers Sunbrella fabric only. This warranty does not cover normal care and cleaning; damage from misuse or abuse; improper installation; or costs associated with replacement of the fabric, including labor and installation. Glen Raven’s liability is expressly limited to this warranty. Glen Raven reserves the right to inspect the fabric submitted for claim. Glen Raven will supply new equivalent fabric to replace the fabric that becomes unserviceable.

SunBrite TV

Limited Warranty Statement
SunBriteTV, LLC (SBTV) warrants that this product conforms to the manufacturer's specifications and will be free of defect in material and workmanship and should any defect occur, SBTV will correct the defect subject to the following conditions:

Parts and Labor:
Residential Installations: SBTV will provide parts and labor to replace defective parts without charge for a period of two (2) years from the date of sale by an authorized SBTV reseller to the original consumer either on-site or in our factory in Thousand Oaks, California.

Commercial Installations: SBTV will provide parts and labor to replace defective parts without charge for a period of two (2) years from the date of sale by an authorized SBTV reseller to the end user either on-site or in our factory in Thousand Oaks, California.

Re-certified Product: SBTV will provide parts and labor to replace defective parts without charge for a period of one (1) year from the date of sale by an authorized SBTV reseller to the original consumer either on-site or in our factory in Thousand Oaks, California.

Accessories: Remote Controls and the Wireless HDMI Extender are covered for one (1) year; wall mounts have a lifetime warranty (accessories not mentioned here are not covered under warranty).

This warranty covers failures due to defects in material or workmanship that occur during normal use. Pursuant to this Limited Warranty Statement, SBTV will, at its option, repair the product using new or re-certified parts or replace the product with a new or re-certified product. For purposes of this Limited Warranty Statement, "re-certified" means a product or part that has been returned to its original specifications.

Proof of Purchase: Copy of the dated sales invoice from an authorized dealer is required together with the product serial number to obtain service under this warranty.

This warranty does not cover:
- Shipping costs, shipping damage or damage caused during unpacking and/or removal of protective packing material.
- Service required as a result of improper, incorrect or insufficient AC supply voltage.
- Any unit which is modified, tampered with, adjusted, repaired or damaged due to improper installation, power line surge, improper voltage supply, inadequate signal pickup, incorporation into other products or repaired by a party other than SBTV or its authorized representatives.
- Any failure, loss, damage or personal injury due to accident, neglect, misuse or abuse by the consumer or to improper operation, maintenance or storage or to alteration or to failure to follow normal operating procedures as outlined in the instruction manual.
- Damage which results from fire, flood, lightning or other acts of God.
- Any unit purchased from an unauthorized seller and any owner other than the original end-user.
- If the original factory serial number has been removed, defaced, replaced or tampered with in any way.
- Indirect, consequential, or special damages, except as required by federal or state laws.
- Any cosmetic damage to the surface or exterior that has been defaced, or caused by normal wear and tear or exposure to foreign chemicals.

SBTV AND ITS REPRESENTATIVES OR AGENTS SHALL IN NO EVENT BE LIABLE FOR ANY GENERAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR OCCASIONED BY THE USE OF OR THE INABILITY TO USE THIS PRODUCT. THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. ALL OTHER WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED BY SBTV AND ITS REPRESENTATIVES. THE LAWS OF SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES; THEREFORE, THIS WARRANTY SHALL BE DEEMED MODIFIED TO BE CONSISTENT WITH SUCH LAWS. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE.

ALL WARRANTY INSPECTIONS AND REPAIRS MUST BE PERFORMED BY AUTHORIZED SBTV SERVICE TECHNICIANS.

Warranty Procedures
Please call 1-800-331-4626 for a diagnostic. Please have your receipt and serial number available. At that time, SBTV will decide if the product will be serviced onsite, replaced or returned to our facility in Thousand Oaks, CA for repair. If return is required, we will issue a Return Material Authorization (RMA) number.

Onsite Service will be provided by an authorized SBTV repair technician between the hours of 8am - 5pm (local time), Monday through Friday. Charges may be incurred for repairs done after these hours, on weekends or holidays. SBTV or its representatives will contact you to schedule the date and time of the service. Parts may be sent to the location.

Replacements will be provided for applicable product within the first thirty (30) days of purchase. Credit card information will be collected before shipment of the replacement product. If SBTV does not receive the original product back within thirty (30) days of shipping the replacement product, the credit card on file will be charged at full MSRP. Freight charges may apply for product outside of the first thirty (30) days.

Repairs in-factory (Thousand Oaks, CA) must include a copy of your original sales receipt with return product and the RMA number written on the box. SBTV will not accept any returned products without an RMA number. The purchaser must return the product to SBTV in its original or equivalent packaging and send it freight prepaid. Please insure the shipment, or accept the risk if the product is lost or damaged in shipment. If the original box is not available, please contact the Customer Care Department to have a new box shipped to you (applicable fee applies). Ship product to:

SunBriteTV, LLC
2001 Anchor Court
Thousand Oaks, CA 91320
Attention: RMA #________

 

If we determine that the product is not covered under the warranty, beyond economical repair (BER) or damaged from return shipping, we will notify you and inform you of service alternatives that are available to you on a fee basis. Do not return any accessories, including remote controls, unless that accessory is related to an equipment failure. Removable speakers should not be attached to TVs during shipping.

Sunglo Heaters

Limited Warranty
Heaters carry a 90-day commercial or one-year residential factory warranty. All heaters are stamped with the date of manufacture. Warranty is limited to repair of heaters at the factory or replacement parts. Any work or repair of this heater must be performed by qualified service personnel.

Telescope Casual

LIMITED WARRANTY
Frames and Powder Coat: If your Telescope powder coat aluminum frame or marine grade polymer frame fails structurally during normal usage within the applicable warranty period (as defined below), we will repair, refinish or replace the frame without charge, parts and labor included. (In the case of discontinued models or finishes, we will replace the item with the closest comparable current model.) Products covered by our frame warranty are identified in our catalog as either 15/5, 15/3, 15/1 or no identification at all. 15/5 indicates a frame warranty period of 15 years in residential use/5 years in contract use. 15/3 indicates a frame warranty period of 15 years in residential use/3 years in contract use. 15/1 indicates a frame warranty period of 15 years in residential use/1 year in contract use. No indication indicates a frame warranty period of 1 year in residential use and that there is no frame warranty in contract use. All warranty periods commence on the date of purchase. Contract use includes any rental, business, commercial, institutional, or other non-residential use.

The powder coat finish on our powder coat aluminum frame furniture is warranted against peeling, cracking or blistering for a period of 3 years from the date of purchase. Failure of the powder coat finish due to abrasion, including abrasion caused by stacking the furniture against other furniture or scraping against other surfaces, is not covered by this warranty. Exposure to salt water or salt air may cause powder coat finishes that have been damaged by abrasion to blister due to oxidization of the metal; such blistering and oxidization are not covered by this warranty.

The following products are not covered by our frame and powder coat warranties: table tops, umbrellas, umbrella bases, wood furniture, cushions, slings, straps, wicker fibers, and folding aluminum furniture.

Wood Furniture, Cushions, Slings, and Folding Aluminum Furniture: Wood furniture, cushions, slings, and folding aluminum furniture are warranted to be free of manufacturing defects for 1 year from the date of purchase in residential use only. They are not warranted for contract use.

Freeze or ice damage is not covered by our warranties. Furniture stored outside or in other cold storage should be drained of any water. If allowed to freeze inside the furniture, water can damage the tubing.

These warranties do not cover the failure of furniture caused by acts of God, accident, neglect, improper shipping or handling, or by unreasonable or abusive use, and these warranties are void if our care and maintenance instructions were not properly followed. Furniture used in a contract (commercial) setting is not warranted unless it is specifically designated for contract or commercial use in our catalog.

How to Obtain Warranty Service: To obtain service, contact our Customer Service Department in writing at Telescope Casual Furniture, Inc., 82 Church Street, Granville, NY 12832 or email to warranty@TelescopeCasual.com, stating the problem, providing pictures and providing proof of purchase. A Return Merchandise Authorization Request Form will be sent to you requesting details and giving instructions for returning items if necessary. If the Request is approved then you will receive a Return Merchandise Authorization Number. No returns will be accepted without prior written authorization from our Customer Service Department. After authorization is received your furniture must be returned to us in proper packaging, freight prepaid. Telescope will cover the cost of shipping repaired or replacement items only to addresses within the contiguous 48 United States.

Terraflame Fire Pits

Warranties are subject to the Terra Flame Home Limited Warranty. Returns will not be accepted without prior written notice.

One year limited warranty
Terra Flame Home, Inc. ("Terra Flame Home") warrants the original owner that this product will be free of defects in material or workmanship for the period of one year from the date of original purchase from Terra Flame Home, if (i) the allegedly defective product has not been abused, misused or improperly maintained and or repaired during the warranty period, (ii) the defect is not caused by water damage/flooding, fire, explosion, earthquakes or similar phenomenon, and (iii) the defect is not caused by improper installation (unless installed by Terra Flame Home.) In order to obtain warranty service, the user must first complete a warranty claims form. Terra Flame Home will determine if the product will be inspected on site or returned to Terra Flame Home. If after the inspection Terra Flame Home finds the product is defective as claimed, Terra Flame Home will, at its option, repair or replace the product free of charge, or Terra Flame Home may in its sole discretion, refund the purchase price. Terra Flame Home warrants any repaired or replaced products for ninety days after shipment or threw the end of the warranty period, whichever is longer. All products or parts that are replaced become the property of Terra Flame Home.

The Hammock Source

Hatteras Hammocks products
All Hatteras Hammocks products are guaranteed to be free of defects in materials and workmanship for up to one year from the date of purchase. Normal wear and tear, including prolonged exposure to rain, snow and heavy humidity, is not covered by our warranty, nor is rot, mold, mildew or damage from improper storage, maintenance or installation.

Sunbrella Outdoor Curtains
Guaranteed to be free of defects in materials and workmanship for up to three years from the date of purchase. Normal wear and tear, including prolonged exposure to rain, snow and heavy humidity, is not covered by our warranty, nor is rot, mold, mildew or damage from improper storage, maintenance or installation.

Trans-Ocean

Trans-Ocean warrants our rugs against manufacturing defects and excessive fading (outdoor rugs only) for a one (1) year period from date of original purchase. If rug is found to be defective, Trans-ocean will repair or replace, at our option, the rug without charge. Warranty claims must be made timely and within the one year period and are based on normal wear and tear. This limited warranty does not include the area rug's serging or fringe and specifically excludes any damage to the area rug caused by normal or extraordinary wear and tear, commercial use, improper maintenance or any damage caused by factors not inherent in the area rug at the time of purchase. Material and manufacturing defects will be determined by an Authorized Inspector.

Trans-Ocean warrants our pillows against manufacturing defects and excessive fading for a one (1) year period from date of original purchase.

Travis Industries Tempest Torch

To register your TRAVIS INDUSTRIES, INC. 1 Year Limited Warranty, complete the enclosed Warranty card and mail it within ten (10) days of the appliance purchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this gas appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original purchaser from the date of purchase as follows:

Year 1 Parts & Labor Coverage

Burner Assembly:
Burner, Venturi, Flame Spreader, Orifice, Gas Control Assembly: Gas valve, cover plate and hardware, thermocouple, pilot hood, pilot gas line, piezo igniter, tip switch and wiring, LP regulator (if applicable)

Glass:
Glass (breakage from thermal shock only)

Accessories:
Portable base (including post and tank cover), wall mount bracket, in-ground post, and pier post

One-Way Freight Allowance:
One-way freight allowance on pre-authorized repair done at factory is covered.

Exclusions:
Paint and Finish

This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in accordance with the instructions in the Owner's Manual. Any alteration, willful abuse, accident, neglect, alteration, misapplication or misuse of the product shall nullify this warranty.

This 1 Year warranty excludes damage caused by normal wear and tear, such as discoloration. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of fuel other than that for which the unit is configured. Units are shipped for either natural gas or propane. Confirm fuel configuration with your installer.

Treasure Garden

Treasure Garden products being used in residential use and applications only are guaranteed to be free from defects in original material and workmanship. Treasure Garden items are designed for residential use and are not warranted for commercial applications (unless specified for Commercial use).

Limited Warranty (Frames and Accessories):
One (1) year:
AG28 Cantilever style
AG19/AG19SQ Cantilever styles
Push Button Tilt styles
Quad Pulley Lift - UM8091 style
Umbrella Lights
Umbrella Bases & Accessories
Protective Furniture Covers

Two (2) years:
AKZ/AKZSQ/AKZRT Cantilever styles
Easy Track (ET2) style
Starlight Collar Tilt - UM80_ _SL series
Collar Tilt - UM80_ _ series
Shanghai Collar Tilt - USA459 style
Auto Tilt - UM810_ series
Auto Tilt - UM8810RT style
Crank Lift - UM8811RT style

Three (3) years:
UCP styles - UCP40_ series

Includes: Frame, ribs, finial, tilt, cord, crank handle, housing, canopy and rib pocket seams. If a defect in the original material or workmanship appears during the warranty period on any Treasure Garden product; Treasure Garden, at its option, will repair or replace the product without charge.

Wind damage is not covered under the Limited Warranty.

Fabric Limited Warranty:
The following fabric lines have a limited warranty against fading for:
5 years - Sunbrella/Outdura/Sunbury/Bella-Dura/Docril
4 years - O'bravia
2 years - Solefin

What Is NOT Covered:
Failure caused by unreasonable or abusive use, or failure caused by neglect of reasonable and necessary care are not covered by this warranty. Additionally, acts of nature (including but not limited to wind, hurricanes, tornadoes, and storms) are not covered by this warranty. This warranty covers return freight of any warranted product only for the first year. This warranty gives you specific legal rights and you may have other rights which vary from state to state.

Wind Damage:
Treasure Garden highly recommends that no umbrella, regardless of size or weight, ever be left unattended in the open position. In windy conditions, it is further recommended that umbrellas be closed, removed from their base, and stored, or laid horizontally. This will reduce the risk of damage to your umbrella, furniture, and other belongings or property. To ensure stability of your umbrella, please observe proper placement, and use sufficient weight (base). The Treasure Garden catalog contains minimum recommendations for necessary weight; but this can vary, depending on the conditions in your particular area.

Rust:
Rust is a natural part of the aging process of all Steel or Iron based materials and is therefore NOT considered a defect. Treasure Garden Cast Iron & Steel plate bases are designed to require minimum maintenance. Bases should be kept clean. Do not let dirt build up on the bases. Cleaning with mild soap and water, and seasonal touch-up of any scratches, chips or occasional rust see page from crevices or hidden, un-finishable surfaces inherent in some designs is all that is required. Touch Up paint in matching frame colors are available. Never leave bases standing in water. To keep your bases looking their best, you may wish to store them when not in use for an extended period of time.

Treasure Garden Shademaker

Shademaker Warranty
Shademaker manufacturers all its shade styles from the finest aluminum alloys to ensure the strength, durability and integrity of each and every style. We pride ourselves as a totally vertical operation. This means that we manufacture and produce over 90% of the components used in our products from the raw state. We can monitor every stage of the manufacturing process and maintain a consistent level of quality.

Our only business and focus is shade and shade type products. Our goal is that each and every Shademaker style will exceed your expectations at a competitive price that will make you smile.

Our Limited Warranty is outlined below by individual styles. Please note, wind damage is not covered under any manufacturer's warranty.

Our umbrellas are serviceable, meaning that parts can be ordered under warranty at no charge, if found that the damage is a manufacture defect and/or purchased out of warranty to make them whole again.

10 Year Limited Warranty includes the GALAXY, ORION, and ASTRAL styles. This includes the mast, boom, head fitting, elbow, center pole, top and bottom hub and stainless steel hardware only. If there is damage under the warranty, Shademaker will replace and/or repair any item listed in this category at its discretion.

5 Year Limited Warranty includes the Sunbrella awning & marine grade Fabric Collection. Visit www.sunbrella.com/warranty for more details. Labor charges are not covered under this limited warranty.

5 Year Limited Warranty includes the LIBRA, NOVA, SIRIUS, POLARIS and ASTRAL-TC styles. This includes the mast, arms, ribs, center pole, top and bottom hubs, and stainless steel hardware only. If there is damage under the warranty, Shademaker will replace and/or repair any item listed in this category at its discretion. Labor charges are not covered under this limited warranty.

The 5 Year Limited Warranty applies to Sunbrella Firesist, Sunbrella Firesist PLUS and Sunbrella Furniture Grade fabrics. Visit www.sunbrella.com/warranty for more details. The 5 Year Limited Warranty also applies to O'bravia Awning Grade fabrics. Visit www.obravia.com for more details. Labor charges are not covered under this limited warranty.

1 Year Limited Warranty covers the powder coat finish on all bases. If the powder coat finish flakes, bubbles, peels or loses color; Shademaker will re-finish or replace the defective bases at its discretion. Normal wear and tear is not covered under this limited warranty.

Exclusions: Wind damage, acts of nature (such as, but not limited to, freezing or any type of extreme weather.) Failures caused by abusive use and normal wear and tear are not covered under this warranty.

Those filing warranty claims will be responsible for all shipping, handling and freight charges on all claims to Shademaker in Baldwin Park, CA. All warranty claims must be submitted with the original proof of purchase, date of purchase, name of dealer and the description of the damage. An authorized Shademaker RA# must be listed on all products being returned. The Shademaker warranty is not transferable. Shademaker reserves the right to repair, replace and/or redesign any product that is returned under a warranty claim.

U-Line Outdoor Appliances

 

Urban Fire

All fire pits come with a limited warranty to be free of defects in materials and workmanship for a period of one (1) year from the date of purchase.

Vin de Flame

All warranties apply to the original owner only, and begin at the date of purchase. Proof of purchase is required with any claim.

Frame
Your Vin de Flame wine barrel base comes with a five (5) year structural warranty when properly maintained in ordinary home use. Vin de Flame will, at factory option, repair or replace any Vin de Flame furniture that has failed structurally during normal use and regular maintenance.

Finish
Vin de Flame offers a five (5) year warranty against blistering or peeling of the frame finish under normal use and proper maintenance. Vin de Flame, at factory option, refinish or replace your wine barrel fire pit furniture if the above occurs within a five year period from the date of purchase. Occasional rust seepage from crevices and hidden unfinished surfaces inherent in some barrel hooping designs is considered a care and maintenance function and is not considered a finish failure. To retain the warranty, regular care and maintenance is required. Extra care and maintenance is required in coastal areas.

Table Tops
Vin de Flame offers a two (2) year warranty on all tops from date of delivery. This limited warranty covers the workmanship and structural integrity of the top. The uniqueness of the natural materials rests in that no two pieces are ever alike. Minor crazing or a hairline marks may occur but will not affect the structural integrity of the top. To retain the warranty, store or cover your natural stone top when not in use. Vin de Flame will, at factory option, repair or replace any tabletop found to be defective during this warranty period. Regular maintenance must be exercised as set forth in the care instructions.

Component Parts
Outdoor Fire Pit Burners: Vin de Flame extends a two (2) year warranty on all burner components under normal use and proper maintenance. Vin de Flame will, at factory option, repair or replace any outdoor fire pit burner found to be defective during this warranty period. Regular maintenance must be exercised as set forth in the owner's manual.

Vondom

All products of Vondom S.L.U. carry a two-year Limited Warranty against defects in materials and workmanship.

Vondom warrants this product against defects in materials and workmanship under normal use for a period of two (2) years from the date of retail purchase by the original end-user purchaser ("warranty period"). If a hardware defect arises and a valid claim is received by Vondom within the warranty period, at its option and to the extent permitted by law, Vondom will either (1) repair the product at no charge, using new parts or refurbished parts that are equivalent to new in performance and reliability, (2) exchange the product with a product that is new or refurbished that is equivalent to new in performance and reliability and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product.

Weber Grills

WEBER Q 1000, 2000, 3000 SERIES:
5 years Cookbox, no rust-through or burn-through: 2 years on paint (excludes fading or discoloration)
5 years Lid assembly, no rust-through or burn-through: 2 years on paint (excludes fading or discoloration)
5 years Stainless steel burner tubes, no rust through or burn-through
5 years Porcelain-enameled cast iron cooking grates, no rust-through or burn-through
5 years Plastic components (excludes fading or discoloration)
2 years All remaining parts

SPIRIT, GENESIS, SUMMIT GAS GRILLS:
10 years Cookbox, no rust-through or burn-through: 2 years on paint (excludes fading or discoloration)
10 years Lid assembly, no rust-through or burn-through
10 years Stainless steel burner tubes, no rust through or burn-through
5 years Stainless steel cooking grates, no-rust through or burn-through
5 years Stainless steel flavorizer bars, no rust-through or burn-through
5 years Porcelain-enameled cast iron cooking grates, no rust-through or burn-through
2 years All remaining parts

SMOKEY JOE | GO-ANYWHERE:
10 years Cookbox, no rust-through or burn-through: 2 years on paint (excludes fading or discoloration)
10 years Lid assembly, no rust-through or burn-through
10 years Stainless steel burner tubes, no rust through or burn-through
5 years Stainless steel cooking grates, no-rust through or burn-through
5 years Stainless steel flavorizer bars, no rust-through or burn-through
5 years Porcelain-enameled cast iron cooking grates, no rust-through or burn-through
2 years All remaining parts

ORIGINAL KETTLE, PERFORMER, RANCH KETTLE, SMOKEY MOUNTAIN COOKER SMOKER:
10 years Bowl, lid, and center ring, no rust-through or burn-through
5 years One-Touch cleaning system, no rust-through or burn-through
5 years Plastic components (excludes fading or discoloration)
2 years All remaining parts

Windham Castings

Limited Five Year Warranty
Windham warrants the frame and finish for not less than five years. This warranty is extended by Windham to the original purchaser and applies to all products sold by Windham, Inc. If your furniture frame fails structurally (i.e. broken welds) or if the finish peels within five years from date of purchase, we will replace or refinish the frame in the original color and style if available, or in a similar color and style if the original has been discontinued. All service for authorized returns will be provided at our facility in Plains, Georgia. Freight charges will be paid by Windham for five years from date of purchase (proof of purchase required). Windham reserves the right to determine whether to replace, repair, or refinish and mode of transportation for authorized returns. No returns will be accepted without written return authorization from Windham. If you need further information, contact the retail outlet where your furniture was purchased.

Limited Two Year Commercial Warranty
If your Windham furniture frame fails structurally (i.e. broken welds) or if the finish peels within two years of date of purchase, Windham will repair or replace the frame in the original color and style if available, or in a similar color and style if the original has been discontinued. All service for authorized returns will be provided at our facility in Plains, Georgia. Freight charges will be paid by Windham for a period of two years from date of purchase (proof of purchase required). Windham reserves the right to repair, replace, or refinish, and determine mode of transportation for authorized returns. No returns will be accepted without written authorization from Windham.

Limitations
The warranty does not cover and is void if the failure of your furniture is caused by fire, freight damage, acts of nature, suntan oil or other chemicals or unreasonable or abusive use. Additionally, mildew, fading paint and normal wear and tear are not considered warranty items. This warranty covers the aluminum frame and finish only and does not apply to purchased parts (i.e. glass, glides, umbrella washers, cushions, umbrellas, etc.). Windham shall not be responsible for loss of use, time, inconvenience, packing, travel, etc. or other consequential or incidental damages. Some states do not allow the exclusion or limitations of incidental damages, so the above limitations or exclusions may not apply. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

Windham reserves the right to modify its product at its discretion. Every effort has been made to represent colors accurately, however the printing process can change colors slightly.

Zachary A. Design

Each piece of Zachary A. furniture is handcrafted in Chicago. Slight variations may occur in the materials, size, shape, and finish. Matching items is difficult. Exact matches should not be expected for any order and specifically reorders and replacements. Pieces are expected to be darker to lighter, more textured, less textured.

1 year limited warranty on manufacturer defects. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. Warranty is null and void if furniture has been moved from original point of delivery to consumer.

ZEE

ZEE warrants their products against manufacturing defects for a one (1) year period from the date of original purchase.

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Fabric Swatch Request

Click to select the desired swatches. Once you have made your selection, click the green button below and proceed through check-out. You will not be charged. Five swatches per order. To request more, please call our showroom at 1-866-350-8325.

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